Boosting the guest experience
Using technology to ramp up the adventure experience
One of the main success stories we hear from Media Crypt clients is what a change they see in the guest experience they can deliver. We understand adventure businesses each define their guest experience a little differently (as they should, all are unique!). But, there are at least two things we can all agree create a positive outcome.
- Firstly, guests will experience less issues the more we streamline the steps they have to take (before, during and after their adventure) to have an awesome time.
- Secondly, customers love it and notice when you anticipate their needs. Take our video software — it not only streamlines your staff experience when it comes to editing and promoting, but makes it easy for customers to access their fun-filled footage.
We used this “streamline and anticipate” lens to look at the guest experience within the media retail process. It’s not just about the uploading or the sharing, it’s about every touch along their journey.
Reducing staff time with automation
Media Crypt’s automated video sales mean you can give your guests more, because you’re doing less when it comes to editing and marketing videos. Our software does all the hard work for you.
We offer savvy business owners workflow automation, making it easy for staff to manage the retail side of videography. Since the media is made automatically available to your guests, there’s no need for staff to hassle with loading USBs or managing long lines.
Expanding the purchase experience
With Media Crypt, your guests can effortlessly buy and share videos with their phones (or other devices) whenever they want. We massively cut down the hassle of “where to look” when it comes to guests finding their media, because it’s automatically sent to them.
Guests can preview high-quality videos on their phones or other devices, and at your in-store kiosk. This ensures they get what they see, and feel confident to purchase in the moment.
Get the full Media Crypt experience with a demo
Keen to learn more? Perfect! We’ll love to set you up with a free demo. All you need to do is get in touch and let us know you want one. It’s that simple.
